First African-American vice admiral in Coast Guard kicks off Academy diversity week
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New London — Shortly after retired Coast Guard Vice Adm.
Manson Brown took over the No. 2 spot at the National Oceanic and
Atmospheric Administration, he brought in data showing the culture there
needed to change. There was a lack of diversity within the organization
that was impacting the culture there.
Brown got buy-in from his
boss, Kathryn D. Sullivan, who decided to make it an agencywide priority
to come up with a strategy to make NOAA more diverse and inclusive.
NOAA
officials looked deeper into employee morale surveys. The responses, on
their face, generally were good, better than the federal average. But
after examining them more closely, serious concerns related to
employees' views about top leadership and middle management were
discovered, Brown said. A majority of women and people of color were
concerned about diversity and recruitment.
Starting with top
leadership, the agency started engaging in crucial conversations about
diversity and inclusion "that spread like wildfire throughout the
organization," he said. Younger employees were engaged and played a
crucial role throughout the process. A robust feedback system was
established.
"If you do not intentionally, deliberately and
proactively include, you will unintentionally exclude," Brown said,
quoting diversity consultant and author Joe Gerstandt.
Brown
brought that message Friday morning to a full Leamy Hall Auditorium,
where cadets, staff, academy leadership and guests gathered to kick off
the 42nd annual Eclipse Week, which focuses on diversity, inclusion and
mentorship. This year's theme is "Embracing a Community of Respect."
Coast
Guard leadership tends to "take a 'mission first, people always'
approach. ... and the outstanding mission results we achieve signal to
us that our leadership is effective," he said. The "people metrics are
generally good," he added, so there's often no efforts to do a deeper
analysis that might point to cultural concerns.
Middle
managers, on the other hand, tend to focus on day-to-day challenges,
and don't believe they have the resources to help change culture.
They're reluctant to think change will happen because "so many change
strategies come from on high that never produce real results," Brown
said.
Employees don't always trust that leadership has a basic
understanding of what's happening at their level or that anything will
be done to address concerns, so often they choose not to say anything,
he said.
"For individuals in underrepresented groups, these challenges are often magnified," Brown said.
He
advised that these challenges can be overcome by organizations taking a
strategic approach to look at culture. He pointed out that experts say
there's a direct link between organizational culture and organizational
performance, and that it takes 7 to 10 years for organizational change
to firmly take hold.
As for the cadets, Brown encouraged them to
call out offensive behavior and to engage in meaningful dialogue when it
happens. To those who may be hesitant to speak up, there's safety in
numbers, he said.
Published April 06. 2018 5:57PM
Labels: Black Senior Military Officers.